How to get a Google Stadia refund for games and hardware

Such is the downstream impact of gaming’s latest pivot away from bodily media: Google is shutting down Stadia, its beleaguered game-streaming platform, in January 2023. In different phrases, if you happen to’re a Stadia person, you’ll successfully be unable to play any Stadia games you personal. But hey, at the least you possibly can get a refund!

It’s been a rocky three years for Stadia, which Google first rolled out in 2019 to a mixture of intrigue and skepticism. Stadia purported to revolutionize the best way we play games, permitting gamers to stream main video games with out want of a console or high-end PC. But an anemic sport library and a complicated pricing mannequin restricted its attain. As such, Stadia by no means took off just like the competitors: Microsoft’s Game Pass program or, extra lately, Sony’s revamped PlayStation Plus membership, each of which embody sport streaming elements.

In February 2021, Kotaku reported that Google was closing its inside sport improvement studios, a signal some business observers pegged as the start of the tip. (The reportedly staggering charges Google paid to get third-party games like Red Dead Redemption 2 onto Stadia didn’t assist its fame. Neither did the procession of departing execs.) This July, amid a wave of rumors about Stadia’s imminent closure, Google assured followers the service wasn’t going anyplace.


Of course, a transfer as important as this raises key questions like, “Will I get a refund for my Stadia games?” (sure) and “Can I ever trust a tech giant with a long track record of starting ambitious projects before abandoning them again?” (your name). Here’s all the things you want to know concerning the course of.

When will Stadia shut?

Stadia will shut down for good on Jan. 18, 2023, Google wrote in a weblog submit explaining the transitionary interval.

How will I get refunds?

Google is providing refunds for any Stadia purchases — whether or not video games, post-release expansions, or bodily hardware — made by way of the Google Store. And if the credit score or debit card you initially used is now not energetic, Google says it’ll e mail you at a later date to coordinate your refunds.

Most hardware, just like the Stadia controller — which is, all issues thought-about, a fairly strong gamepad — made immediately by way of Google gained’t want to be bodily returned. Brick-and-mortar areas of the Google Store will be unable to course of such requests, nonetheless, nor will different retailers which have bought Stadia merchandise, like Best Buy. For now, simply maintain onto any bodily Stadia tech you’ve got.

It’s unclear if the refunds will get issued robotically. (“Offering” positive suggests gamers will want to be proactive in getting refunds.) When reached for remark, representatives for Google redirected Polygon towards Stadia boss Phil Harrison’s weblog submit asserting the shutdown.

Does that apply to Stadia Pro subscriptions?

Nope. That stated, if you happen to’re presently signed up, you’ll give you the chance to proceed having fun with the perks — particularly the “free” games — of an energetic subscription by way of the tip of Stadia’s lifetime.

What’s gonna occur to my Stadia save knowledge?

If a Stadia sport helps cross-progression — like Destiny 2 — you’ll give you the chance to make use of its inside cross-save programs. If not, sorry, you’re SOL.

Should I buy any microtransactions for Stadia games over the following few months?

Absolutely not.


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