Comcast’s new higher upload speeds require $25-per-month xFi Complete add-on

Enlarge / Comcast’s xFi Advanced Gateway with Wi-Fi 6E.


For Comcast Internet prospects pissed off by the cable service’s sluggish upload speeds, there have been some welcome bulletins lately. But the provision of quicker Comcast uploads has a catch—customers can solely get the higher upstream speeds by buying xFi Complete, which provides $25 to month-to-month broadband prices.

“As markets launch, Xfinity Internet customers who subscribe to xFi Complete will have their upload speeds increased between 5 and 10 times faster,” an announcement final week mentioned. “xFi Complete includes an xFi gateway, advanced cybersecurity protection at home and on the go, tech auto-upgrades for a new gateway after three years, and wall-to-wall Wi-Fi coverage with an xFi Pod [Wi-Fi extender] included if recommended. Now, another benefit of xFi Complete is faster upload speeds.”

Comcast is deploying the velocity improve within the Northeast US over the following couple of months. Plans with 10Mbps upload speeds will rise up to 100Mbps upload speeds as soon as the new tiers roll out in your area—in case you pay for xFi Complete. Comcast advised Ars that quicker upload speeds will come to customer-owned modems “later next year” however didn’t present a extra particular timeline.

There is a less expensive approach to get the identical xFi Gateway with Wi-Fi 6E, as Comcast affords the choice to lease that piece of {hardware} for $14 a month. But Comcast is simply making the upload enhance out there to those that subscribe to the pricier xFi Complete service.

While the usual month-to-month price for xFi Complete is $25, new prospects who join by December 31 can get it for $20 month-to-month through the first yr of service.

Comcast imprecise on timing for user-owned {hardware}

We requested Comcast right this moment if there’s any technical motive it could actually’t ship the higher upload speeds on customer-owned tools. An organization spokesperson responded that Comcast is engaged on bringing quicker uploads to non-Comcast modems.

“We intend to extend the experience to customer-owned modems later next year and are working through the technical requirements as we learn,” Comcast mentioned. “We started offering it with our own equipment first and now are working through how to extend to customer-owned equipment.”

Comcast additionally mentioned that giving the upload enhance to xFi Complete prospects first follows its “typical validate, test, and certification process for a new network innovation.” But if the explanations for limiting the upload enhance to Comcast {hardware} initially are purely technical as a substitute of revenue-based, it isn’t clear why individuals who lease the gateway for $14 a month should not get the identical profit.

Comcast has additionally been teasing Full Duplex upgrades which might be supposed to offer symmetrical obtain and upload speeds over cable. Comcast says it’s going to supply multi-gigabit obtain and upload speeds to not less than some cable prospects “before the end of 2023.” It will not be shocking if these upgrades require subscribing to xFi Complete.


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